11 Insights

Insights

 

Staying on top of global negotiation trends and the latest thinking will help drive your own success. Our research reports and articles keep you up to date on what's happening around the world - all delivered with a keen negotiation angle and fresh perspective.

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Driving value in Direct Store Delivery: Buyer

Nick Capuano & Jordan Mullins

May 2024

There are many players in the complex system of Direct Store Delivery (DSD), where suppliers and retailers must partner to achieve mutual success. Now let’s look at the Buyer—more than just a negotiator, the Buyer holds significant influence in delivering the success of their stores and creating value for their customers.
There are many players in the complex system of Direct Store Delivery (DSD), where suppliers and retailers must partner to achieve mutual success. In this article, we look at a person who strategic influences value — the Key Account Manager.
There are many players in the complex system of Direct Store Delivery (DSD), where suppliers and retailers must partner to achieve mutual success. In this article, we’ll look at the pivotal role played by Regional Store Managers who often dictate the success and value created within this complex ecosystem.
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Elevating value in Direct Store Delivery: Sales Representative

Nick Capuano & Jordan Mullins

April 2024

There are many players in the complex system of Direct Store Delivery (DSD), where suppliers and retailers must partner to achieve mutual success. In this article, we’ll look at a contributor who often takes center stage—the Sales Representative.
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Directing value in Direct Store Delivery: Store Manager

Nick Capuano & Jordan Mullins

April 2024

There are many players in the complex system of Direct Store Delivery (DSD), where suppliers and retailers must partner to achieve mutual success. In this article, we look at the frontline leader and main point of contact for retailers—the Store Manager.
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Establishing value in Direct Store Delivery: Merchandiser

Nick Capuano & Jordan Mullins

April 2024

There are many players in the complex system of Direct Store Delivery (DSD), where suppliers and retailers must partner to achieve mutual success. In this article, we’ll look at a key player who is often overlooked—the Merchandiser.
In this article, Alexander Zhang, Senior Consultant at The Gap Partnership, shares strategies and tactics for crafting effective negotiation strategies in challenging scenarios.
In this article, Senior Consultant Simon Rödder shares a deep dive to help you understand the challenges and opportunities faced by sporting directors when negotiating player transfers.
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How to negotiate with difficult people

Rodrigo Malandre

March 2024

Negotiating with difficult people could be one of the most frustrating commercial situations. In this article Associate Partner Rodrigo Malandre explores negotiation strategies on how to manage a counterparty who fails to realize that value could be generated with a more collaborative and rational approach. This is a guide to successfully navigate through the oddities of irrational behaviors and closed mindsets to get better agreements.